Contact Us
Contacting the Amigo wins team
Messages sent through this form are read and answered in English. The team works in that language, so a note written in English reaches the right person without delay. Anything sent in another language still gets read, but the reply may take longer while it is passed to someone who can translate it.
Do not put financial details, passwords or scans of documents into the form. No page on this website asks for that material, and no legitimate enquiry needs it. A request for your banking information, a login code or a copy of your identification is a warning sign, whoever claims to send it. Keep the form for questions about the site, the reviews or the way the casino is assessed.
Help with gambling difficulties
If you are struggling with gambling, the contact form is the wrong place to look. This website reviews casinos; it does not provide support. Organisations that specialise in gambling harm can talk through what you are facing and explain the options available, including self-exclusion and limits on play. Their advice is free, confidential and available to anyone in the United Kingdom.
Those services should be your first stop when money or behaviour feels out of control. The team behind this site wants every reader to stay in control of their play, and pointing you toward proper help is part of that. Nothing written to this website can replace the support those organisations offer.
Keeping your details safe
The form is for general enquiries about the content published here. It is not a secure channel for sensitive information. Once a message leaves your device it travels over the open internet, so treat anything you type as something a third party could intercept. That is why the guidance above is so firm: no account numbers, no passwords, no identity documents.
If a casino asks you to send such material through a website contact form, treat the request with suspicion. Legitimate operators use protected systems for verification and payments. This page exists for questions about the reviews, not for handling your account or your money.